Ways to make online shopping less stressful
In case you've blocked it from your memory, we just emerged from a heavy shopping season (Christmas, remember?) and as a relatively new retailer I noticed patterns in some of the ways customers get themselves into trouble. Here is a list of things to remember to make your online shopping experience more satisfying.
1. Consider shipping parameters. This is a big one, especially when you get close to your deadline. If you absolutely positively must have it before Christmas, or Valentine's Day, or Mother's Day, or a birthday, don't put blind faith in any LMNOP shipper because even though they won't admit it, they're all at the mercy of weather, traffic and any number of other possible interferences. If there's any question in your mind about whether your package will show up on time, opt for expedited shipping.
2. Check rules for returns. Internet shopping is incredibly convenient, but there's not always as much leeway as you might think. If you're buying from a small seller or on eBay, chances are your ability to return your purchase will be limited. If you're buying something pseudo-perishable like electronics or seasonal items, you may be subject to restocking fees or strict time limitations. I bought my brother-in-law a camera from 42nd Street Photo, a huge company, and ended up unable to exchange it because their time limit had passed by the time I'd given it to him.






